We can reasonably characterize the people-related principles of lean by three leadership behaviors:
We’ve all undoubtedly had the notion of respect for people drilled into our heads. Of course, it’s easy to speak about such a principle. Much harder to live it.
In any event, let me humbly add another recipient of our deserved respect.
First, a distinction, it’s not THE Process, meaning we are not talking about one single, special process that is elevated above all others. We’re talking about ANY process within our value streams.
Earlier this month, my father passed away after a long and stoic battle with cancer.
Reflection or hansei in Japanese, is a critical part of lean.